Privacy Policy

1. Data Controller

This Privacy Policy applies to services operated by MOVIA CONNECT LTD, registered in England and Wales (Company Number: 16890978). Movia Connect LTD acts as the Data Controller under UK GDPR and the Data Protection Act 2018.

2. Personal Data We Collect

• IP address and device information
• Cookie data
• Name and surname
• Email address
• Phone number
• Turkish ID number (when legally required)
• Passport information (when required for transfers)
• Billing information
• Location data (when permission is granted)
• Reservation and transfer details
• Customer data submitted by agencies (name, flight number, phone number)
• Media files uploaded via camera/gallery for proof of service

Movia Connect LTD does not store or process card details. All payments are securely processed by Stripe.

We do not process special category data such as health, biometric, or criminal record data.

3. Purposes of Processing

• Operating the B2B transfer platform
• Managing bookings between agencies and drivers
• Processing commissions and payments
• Fraud prevention and security monitoring
• Fulfilling legal and regulatory obligations
• Improving service quality and performance analysis

4. Data Sharing

We may share data with the following service providers:

• Stripe – Payment processing
• DigitalOcean – Cloud hosting infrastructure
• Cloudflare – Security and CDN services
• Firebase Analytics – Usage and performance analytics

Data is shared strictly to the extent necessary for service delivery and security.

5. International Transfers

Due to the use of cloud infrastructure and global service providers, personal data may be transferred outside the United Kingdom. Such transfers are carried out in accordance with applicable data protection laws and appropriate safeguards.

6. Data Retention

System logs are retained for up to 2 years. Other personal data is stored only as long as necessary for operational, contractual, and legal purposes, after which it is securely deleted or anonymised.

7. Legal Basis

We process personal data under the following lawful bases:

• Performance of a contract
• Compliance with legal obligations
• Legitimate interests
• Consent where required

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion under certain conditions
• Object to processing
• Request data portability
• Lodge a complaint with the relevant supervisory authority

You may exercise your rights by contacting us at info@moviaconnect.com

9. Cookies

We use cookies for session management, security, and analytics purposes. Currently, no separate cookie consent checkbox is implemented. Users may control cookies via their browser settings.